Why Shopify POS suits omnichannel business
Many Australian retailers already sell online, in person, or both. The challenge is keeping stock, pricing, customers and reporting consistent across every channel. Shopify POS is built for exactly that — it extends a Shopify online store onto the shop floor so the same products, inventory and customer records flow through every sale, wherever it happens.
For businesses growing from online into physical retail, or running both side by side, this unified approach removes duplicated admin, reduces stock errors and gives a single, honest picture of how the business is actually trading.
"One catalogue, one inventory, one view of the customer — whether they buy online or at the counter."
What Shopify POS offers
Shopify Point of Sale brings the strengths of the Shopify platform into a physical retail setting. It runs on iPad and iPhone, supports Shopify Payments and Tap to Pay, and keeps inventory synced in real time with the online store.
It is generally a strong fit for retailers and brands that want a connected online and in-store experience, supported by Shopify's broader ecosystem of apps, themes and integrations. For businesses weighing it up against simpler or more specialised systems, we also help compare it with Square and Lightspeed.
What EduCom IT helps with
A Shopify POS project usually spans both the platform and the physical setup. Depending on the business, that may mean connecting an existing online store, building the catalogue from scratch, preparing devices, or supporting staff once the system is live.
- Selection
- Honest guidance on whether Shopify POS fits your trade, compared against Square and Lightspeed.
- Setup
- Store and POS configuration, product catalogue, staff roles, payments, tax and receipts.
- Channels
- Linking online and in-store inventory, locations and reporting into one connected system.
- Devices
- iPads, card readers, receipt printers, scanners and cash drawers, ready to trade.
- Rollout
- Go-live support, staff guidance and ongoing help once Shopify POS is in daily use.
Online and in-store, working together
A well-configured Shopify POS setup means a sale at the counter and a sale online draw from the same stock, update the same reports and recognise the same customers. We help businesses build that connected environment so staff spend less time reconciling systems and more time serving customers.
- Often combined with on-site installations.
- Runs on iPad with Apple Business device setup.
- Supported by ongoing helpdesk.
- Part of our wider POS systems support.
Frequently asked questions
Do we need a Shopify online store to use Shopify POS?
You need a Shopify account, but you don't have to actively sell online to run Shopify POS. That said, its biggest advantage is connecting in-store and online trade — so it suits businesses that sell, or plan to sell, through both channels.
Is Shopify POS better than Square or Lightspeed?
It depends on your trade. Shopify POS is strong for unified online and in-store retail. Square suits faster, simpler environments, and Lightspeed suits complex retail and hospitality. We compare them against your real workflow.
What hardware does Shopify POS need?
Typically an iPad or iPhone, a Shopify-compatible card reader, and optional receipt printer, barcode scanner and cash drawer for retail. We source and configure the devices so it works out of the box.
Can you migrate our existing products and customers into Shopify?
Yes. We help import product catalogues, customer records and inventory, connect your payment provider, and plan a cutover so the switch doesn't disrupt trading.
Can Shopify POS keep trading if the internet drops out?
Shopify POS has limited offline capability and syncs once it reconnects. We review your connectivity and look at 4G/5G failover so you can keep serving customers during an outage.
What does a Shopify POS setup cost?
It depends on your Shopify plan, hardware, payment setup and rollout effort. We scope each project against your actual environment rather than quoting blind. Request a quote.