Why it matters
Spreadsheets of devices go out of date the day they’re finished. Unknown devices miss updates and security tools, and unapproved software introduces risk no one is tracking.
N-able discovers and records hardware and software on managed devices automatically, giving you a current inventory and reports that show coverage of patching and security controls.
“Every framework starts in the same place: know what you have.”
What’s included
- Hardware inventory
- Devices, specifications, warranty and age, kept current automatically.
- Software inventory
- Installed applications and versions across managed devices.
- Unknown devices
- Devices missing management or security tools flagged.
- Compliance reports
- Patch, security tool and coverage reporting.
- Planning
- Data to support budgeting and lifecycle decisions.
Delivered with our partner N-able and managed by our team.
From setup to ongoing management
- Step 1 · Discover
- Inventory collected from managed devices.
- Step 2 · Reconcile
- Gaps and unmanaged devices identified.
- Step 3 · Maintain
- Inventory updated automatically as things change.
- Step 4 · Report
- Regular reports for management and compliance.
- Step 5 · Act
- Gaps fed into patching and security work.
Frameworks it supports
This service contributes to the requirements of several frameworks. Coverage depends on your environment, so we confirm it during a gap review.
- ASD Essentials
- Asset identification: maintain current records of assets with automated discovery.
- CIS v8.1
- Control 1 (enterprise assets) and Control 2 (software assets).
- ISO 27001
- Annex A 5.9 (inventory of information and other associated assets).
Frequently asked questions
Is the inventory automatic?
Yes. Managed devices report hardware and software details automatically, so the inventory stays current.
Does it cover cloud services?
This inventory covers managed devices. We can help document cloud services and identities separately as part of a broader asset register.
Can we use it for insurance questionnaires?
Yes. Inventory and patch reporting answer many common insurer and tender questions.