Why it matters
Devices degrade quietly. Disks fill up, services stop, updates fail and backups silently break. By the time someone notices, it’s already affecting work.
N-able monitoring gives us continuous visibility, and automation lets us resolve routine issues — clearing space, restarting services, re-running failed tasks — consistently across your fleet.
“Most outages start as a warning no one saw.”
What’s included
- Health checks
- Disk, memory, CPU and critical service monitoring.
- Backup status
- Alerts when backups fail or fall behind.
- Automation
- Scripted fixes for common issues, run automatically.
- Configuration drift
- Detection of settings that change from your standard.
- Lifecycle insight
- Ageing hardware identified so replacements can be planned.
Delivered with our partner N-able and managed by our team.
From setup to ongoing management
- Step 1 · Deploy
- Monitoring agent installed on managed devices.
- Step 2 · Thresholds
- Alerts tuned to your environment.
- Step 3 · Automate
- Common fixes scripted and scheduled.
- Step 4 · Respond
- Remaining alerts handled by our team.
- Step 5 · Plan
- Lifecycle and replacement recommendations.
Frameworks it supports
This service contributes to the requirements of several frameworks. Coverage depends on your environment, so we confirm it during a gap review.
- ASD Essentials
- Detect and respond to configuration drift; asset identification.
- CIS v8.1
- Control 4 (secure configuration) and Control 1 (asset inventory).
- ISO 27001
- Annex A 8.9 (configuration management).
Frequently asked questions
How does this differ from Intune or Jamf?
Intune and Jamf manage policy and compliance. Device health monitoring watches performance and status, and automates fixes. They work together.
Will we be told about issues?
Routine fixes happen in the background. Anything affecting your team, or needing a decision, is raised with you.
Can you help plan hardware replacements?
Yes. Monitoring data helps us identify ageing or struggling devices so replacements can be budgeted.