Device health monitoring.

We keep an eye on the health of every managed device — disk space, memory, critical services and backups — and fix common problems automatically before they slow your team down.

Context

Why it matters

Devices degrade quietly. Disks fill up, services stop, updates fail and backups silently break. By the time someone notices, it’s already affecting work.

N-able monitoring gives us continuous visibility, and automation lets us resolve routine issues — clearing space, restarting services, re-running failed tasks — consistently across your fleet.

Practical outcome

“Most outages start as a warning no one saw.”

The service

What’s included

Health checks
Disk, memory, CPU and critical service monitoring.
Backup status
Alerts when backups fail or fall behind.
Automation
Scripted fixes for common issues, run automatically.
Configuration drift
Detection of settings that change from your standard.
Lifecycle insight
Ageing hardware identified so replacements can be planned.

Delivered with our partner N-able and managed by our team.

How it works

From setup to ongoing management

Step 1 · Deploy
Monitoring agent installed on managed devices.
Step 2 · Thresholds
Alerts tuned to your environment.
Step 3 · Automate
Common fixes scripted and scheduled.
Step 4 · Respond
Remaining alerts handled by our team.
Step 5 · Plan
Lifecycle and replacement recommendations.
Compliance

Frameworks it supports

This service contributes to the requirements of several frameworks. Coverage depends on your environment, so we confirm it during a gap review.

ASD Essentials
Detect and respond to configuration drift; asset identification.
CIS v8.1
Control 4 (secure configuration) and Control 1 (asset inventory).
ISO 27001
Annex A 8.9 (configuration management).
FAQ

Frequently asked questions

How does this differ from Intune or Jamf?

Intune and Jamf manage policy and compliance. Device health monitoring watches performance and status, and automates fixes. They work together.

Will we be told about issues?

Routine fixes happen in the background. Anything affecting your team, or needing a decision, is raised with you.

Can you help plan hardware replacements?

Yes. Monitoring data helps us identify ageing or struggling devices so replacements can be budgeted.

Keep your devices running smoothly.

Tell us about your fleet and recurring issues. We’ll show you what monitoring would catch.