Privacy Policy

At EduComIT, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy complies with the Australian Privacy Principles (APPs), the Privacy Act 1988 and related or associated legislation (collectively the Privacy Law).

Your use of our sites, portals, or services, indicates that you accept this Privacy Policy and have consented to us using and collecting your information according to these terms.

Collection of Personal Information

At EduCom IT, we will only collect your Personal Information when required to provide goods and services. We may be obligated to collect or submit these details to provide certain services, such as when providing end-user details to Apple as Authorized Service Locations to facilitate a repair on an Apple device, when facilitating a trade-in of a device as Licensed Second-hand Dealers in accordance with the Pawnbrokers and Second-hand Dealers Act 1996, to order certain product SKUs subject to special conditions or pricing, for insurance reporting purposes, or when acting as the authorized repair on behalf of a third-party vendor.

The kinds of information we may collect and hold may include (but are not limited to) your name and contact details, including email address, IP address, phone number, or address; device identifiers; online identifiers; social media handles; identification proof (if required); and payment information (if required, although we do not keep these details). We may also collect information about your qualifications, employment history, and employment details if required for employment applications.

We may collect Personal Information from a number of sources, including (but not limited to) forms completed and provided to us in hard copy or electronically, by phone, email, text, or via submissions, orders, or accounts created on our websites. We will only collect Personal Information through our website if you provide it through direct interaction. We may also collect non-identifying information about your use of our website, including your IP address, the type of browser you use, the files you request, and the domain name and country from which you request information, to monitor and improve our website and services.

Use and Disclosure of Personal Information

Outside any obligations to collect and disclose Personal Information, EduCom IT may use your Personal Information to provide you with the products and services you request, to send you marketing communications, and to improve your experience with our business. We will not share or disclose your personal information to any third party unless required by law or as necessary to provide you with our products and services.

Your Rights

You have the right to request access to your personal information, to have it corrected or deleted, and to opt out of receiving marketing communications. To make a request, please contact us at

Information Protection

EduCom IT stores your personal information on secure servers and takes all reasonable measures to protect it from unauthorized access or use. Our internal database is held with our partner, SMB Solutions, who are experts in Business Cloud Solutions, on off-site secure encrypted servers. Personal information collected online through our website or portals is held securely in cloud servers with WordPress and WooCommerce, who also secure all financial transactions online.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our privacy practices. We will notify you of any changes by posting the updated policy on our website.

You may also obtain further information regarding compliance with the Privacy Act from the Office of the Federal Privacy Commissioner’s website at