Service BYOD Enquiry

BYOD Service/Repair Form

Following your submission a member of the team will contact you with the paperwork to sign and leave with your device for collection at the nominated school

Please Contact us HERE if you require assistance with booking in your device

TIPS:

Step 1: Locate the Serial Number of the Device. Click HERE for help

Step 2: Where possible, please back up your data. Whilst all care is taken, integrity of data cannot be guaranteed.

Step 2: ‘FIND MY DEVICE’ MUST be turned off on the device before it can be received by EduCom IT. Click HERE for help

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Use this form to create a service booking request for devices. If you are booking in an item that is no longer covered by warranty we will provide a quotation for repair once diagnosis is completed

Should you choose not to repair your device or purchase a replacement device from us a diagnostic fee of $90.00 +GST per unit will apply.

Email info@educomit.com.au if you require assistance with your service request booking.

Please ensure you read the instructions on the left hand side before completing this form

School Name

Your Email

Your Address

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Your Name

Your Phone

Product Details

Product Type

Serial Number

Describe the Problem

Confirm "Find My Device" is deactivated on repair device

Does The Device Have AppleCare+ Coverage

Please Choose

Accept Terms and Conditions

Do you accept our service Terms and Conditions